COMPANY SALES POLICY

ii

BUSINESS HOURS

RETURNED GOODS POLICY

Monday ­ Friday 8:00 am­ 5:00 pm

1. Goods shall not be returned to us without a

return authorization. Goods returned without

WILL CALL CLOSED 12:00 NOON till 1:00 pm

authorization will be return at the expense

of the customer.

TELEPHONE SERVICE

2. A copy of the invoice must accompany all

Our experienced customer service department

returns.

will be happy to assist you in placing orders.

3. Goods returned in boxes other than original or

Call: 1-800-826-2873.

incomplete may not be eligible for full credit.

Credit will be issued only upon inspection of

returned goods condition.

WHOLESALE SALES POLICY

4. Special orders (non-stocked items) and

Possession of this catalog does not constitute

materials made to order or cut to length will

authority to purchase. All orders received are

not be accepted for credit.

subject to acceptance and approval by Fox

5. Goods returned after 15 days will incur a 15%

Marine Company.

handling and restocking charge.

6. No material will be accepted after 30 days.

PRICES

7. Shipping charges must be prepaid.

Prices are subject to change without notice and

Questions regarding returns of credits should be

will be those prevailing at time of shipment.

directed to the order desk.

ORDERING SPECIAL ORDERS

WARRANTY

If you have special order requirements, we have

an experienced special order department that will

We are an authorized distributor for nationally recognized

manufacturers producing goods for the marine industry. Many

be happy to assist you with spare parts, hard to

of the products distributed by our company are warrantied by

get items, etc. Special charges including phone,

the manufacturer. A copy of each manufacturer's warranty

freight, and special handling will be added where

is available upon request. As a distributor, we assume no

applicable.

liability for the use of any item not of our manufacture,

and offer no warranty, either expressed or implied, for such

SHIPPING

products. If failure of a product purchased through our

company occurs during a manufacturer's warranty period,

We will ship your orders via our own trucks or

a claim for adjustment may be submitted directly to the

the fastest, most economical common carrier

manufacturer, or our company will assist on submitting such

depending on location and established delivery

claims through our Customer Service Office. Products sent

services. We ship freight prepaid in accordance

to our company for warranty consideration are accepted only

with our current minimum requirements. Please

under the conditions stated in the manufacturer's policies.

contact our customer service or shopping

Please note that acceptance of such items by our company

departments for this information.

for submission to the manufacturer does not imply validity to

any claim. All decisions regarding the repair or replacement

of any items are the sole responsibility of the manufacturer.

Under no conditions are we as a distributor, authorized

to replace a defective item prior to submitting such item to

the manufacturer.

800-826-2873 · fax: 714-690-1511